Log in and proceed to "Subscriptions," then "Report a Delivery Issue" if your newspaper has not arrived by mail that day. Select the delivery issue and then click on "Report Issue."


If you would like a redelivery, call us at (701) 241-5445. Otherwise, we will apply a credit to your account. Only credits for the same day can be obtained on this site. Credits for missing deliveries for previous days must be requested from a customer service representative or by e-mailing our customer support team. Be sure to include your name, delivery address, and home phone number in your e-mail and the words MISSED PAPER CREDIT in the subject line. Otherwise, we will extend your account accordingly for a missed delivery that day. To receive an account extension for a missed delivery from a previous day you must contact the Customer Service department by calling (701) 241-5445 or by emailing us.